The Caribbean is known for its creative ways of addressing a crisis. Therefore, it is not at all surprising that their response to the COVID-19 pandemic was proactive. After all, most Caribbean countries have developed standard procedures to ensure that they are prepared for a significant disaster. Notwithstanding, COVID-19 placed educators in the Caribbean, particularly in Jamaica, in a unique position to find a pathway to continue teaching.
In Jamaica, many children do not have the luxury of internet access, and in many cases where they do have access, the internet connection is not reliable. This challenge has led to the use of WhatsApp as a communication and teaching tool. WhatsApp uses a cellular or Wi-Fi connection to enable users to use messaging or voice calling. The app is unique in that it also allows for file sharing, taking photos, and recording videos. Users of the app can also create specific groups. One major drawback of this app is that users without access to Wi-Fi are required to purchase data for the app to be operational. Therefore, the government, policymakers, and telecommunication companies should discuss ways to ensure that the cost factor for data will not be an obstacle for students.
Most Jamaicans (including young children) were users of this app before the COVID-19 pandemic. The primary purpose of using this app was to communicate with friends and relatives. Today, WhatsApp is being used to educate children across Jamaica. Teachers are now using WhatsApp to post work, provide instructional videos via YouTube or other sources, give students feedback for their completed work, and respond to students' questions using the messaging feature of the app. Teachers also use WhatsApp to host one-on-one sessions with students who need differentiated instructions. Parental involvement is a critical element in the success of the use of WhatsApp. Parents are required to ensure that their children complete the assigned work.
Overall, while WhatsApp is not the ideal teaching and learning environment for students and teachers, it provides a low-cost platform for the continuation of children's education in times of crisis. Below are ten top tips to consider when using WhatsApp for remote learning.
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